MILK Books Reviews

7,452  Excellent
TrustScore 5 out of 5

4.8

In the Photo Printing Service category

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Rated 5 out of 5 stars

High end quality, worth the money!

I made a milk book for our wedding photos and I am in awe of the quality of the finished product! The linen cover is so sturdy and the quality of the paper and color are phenomenal. The paper is thick and substantial - makes every page turn feel so smooth and satisfying! It really looks like a high end coffee table book! I’m so glad I chose milk books to make our wedding photo book. Although the price tag is quite hefty, I do think it’s worth it. Make sure to take advantage of their first book 20% discount and they do send promotional emails every so often!

Date of experience: April 16, 2024


Rated 5 out of 5 stars

far exceeded expectations

The quality of the book far exceeded my expectations. Even low res pictures are super. It looks and feels like a lovely book. I wish there was a little more space for writing captions underneath but I will definitely use Milk again.

Date of experience: April 17, 2024


Rated 5 out of 5 stars

MILK Books Wedding Magazine

MILK is the best custom book design company I have tried to date! Their modern and minimalist approach to design and great customer service is the reason I chose to use this design platform and company for our wedding album. We ordered the 'wedding magazine'; it arrived quicker than the anticipated timeline and was of incredible quality!! Will be ordering from them again soon!

Date of experience: April 07, 2024


Rated 5 out of 5 stars

Photo book review

The quality is amazing and the cover gives off such a professional feel. It’s a perfect gift, keepsake or to reminisce on major events in your life. I love the idea of displaying it and everyone looking through it when they visit.

Date of experience: April 16, 2024


Rated 5 out of 5 stars

High quality end product. Formatting could be improved.

High quality product. Only improvements would be in the software to layout the book. Make the cover page easier to format. Create more page templates with photos and text. The text would not paste in from a word doc correctly and had to be re-formatted.

Loved the paper quality and end product. Will use again for sure.

Date of experience: April 10, 2024


Rated 5 out of 5 stars

Such an easy and quick experience

The website was so easy to use both on mobile and desktop. I loved that on desktop I could link everything straight to Dropbox where all my images were stored which meant there wasn’t any issues with quality or anything. I couldn’t quite figure out how to connect Dropbox on my mobile but was happy to save all the images from Dropbox to my gallery and go that way. Shipping was so quick - this was my 3rd time ordering and it’s always 2 weeks or less and packed soooo beautifully and safe.

Date of experience: April 02, 2024


Rated 5 out of 5 stars

Wedding album - 5 starts

We just received our wedding album from Milk books and it is such a beautiful memory of our day. The paper is thick and expensive and the front cover is a beautiful leather - couldn’t recommend them more!

Date of experience: April 07, 2024


Rated 5 out of 5 stars

I love how easy and intuitive making…

I love how easy and intuitive making albums is with Milk Books ! And they always provide such quality products that I use for clients, and I’ve been using them for years and years. The consistency is huge! And I’m always delighted at the outcome.

Date of experience: April 11, 2024


Rated 5 out of 5 stars

Ideal Wedding Photo Book

Arrived on time and meeted expectations. Photos have great clarity with vibrant, but not over saturated colours, exactly as edited. The book itself, cover, binding and paper has a prestigious feel to it, exactly what I wanted to showcase photos from a wedding.

Date of experience: April 12, 2024


Rated 5 out of 5 stars

Beautiful and easy to create books

Very intuitive and user friendly website. Loved the customisable photobook layouts. Beautiful finished product. They printed and shipped very quickly with good communication about the progress of my order.

Date of experience: April 12, 2024


Rated 5 out of 5 stars

Really happy with my Milk Photobook

I loved my milk photobook, and was really happy with the end result. I also appreciated how the customer service team were very responsive when I had follow up questions about the turn around and delivery timeframes.

Date of experience: April 09, 2024


Rated 5 out of 5 stars

Unbeatable! The only place to order photo books!!!

Absolutely THRILLED with our photo book from Milk. We took lots of time to organise the photos to ensure the album was exactly what we wanted, and when our order arrived we were blown away by the quality of the materials and printing. It is the best coffee table book we ever could have dreamed of and well worth the money! Couldn’t recommend highly enough!

Date of experience: April 04, 2024


Rated 4 out of 5 stars

Beautiful book

Good service accurate turn around, did find the website somewhat un -user friendly for instance had trouble logging in and no special editing features like cropping or colour /filter features.
Found a small defect with part of the inner cover page needing a little more glue as it has popped up.

Date of experience: April 11, 2024


Rated 5 out of 5 stars

AMAZING

Wow, an experience!!! Best money we have spent. After investing so much time and money into our wedding, it only made sense to house those memories in such a beautiful timeless keepsake. Something to pass on for generations. The quality is insane. The shipping was fast, and the design process easy. Could not recommend this enough, will be ordering more asap

Date of experience: April 02, 2024


Rated 5 out of 5 stars

non-traditional, modern wedding book

the most unique, us-specific way to document our wedding. Milk Books’ magazine hit the nail on the head for the way I wanted to preserve and display our wedding gallery without being run-of-the-mill. The material is stunning and the design features allowed me to personally decide how our family heirloom would look. Being a journalist, I knew the moment I saw the magazine option that it was what I was looking for. The perfect curated, haute-couture capture of our most special day! We will love it forever!

Date of experience: April 02, 2024


Rated 5 out of 5 stars

Wedding Album

Pretty easy to create and gave me plenty of time to use my voucher i purchased. Very happy with my end result.

Date of experience: April 06, 2024


Rated 1 out of 5 stars

The photos are completely grainy!

I was so excited to receive my wedding album. It took me 6 months to finalize the album because I was so particular about the layout and photos selected to display for a lifetime. Much to my surprise, upon opening the album so many of our photos printed so pixelated! Grainy is the best word to describe. I ensured that these were high-quality photos - received directly from our wedding photographer, there is nothing wrong with the files - only with MILK and their sub-par printing services. I am so upset given I spent so much money on the most premium printed album to ensure the quality would match the high-end photos. This is so upsetting!! I do not recommend MILK given the poor experience we have had. I wish we would have known that the photos would appear so grainy. In all the proof processes, this was not flagged and the photos looked super clear. So disappointing.

Date of experience: March 05, 2024

Reply from MILK Books

Hi Shauna,

Thank you for your feedback.

We are sorry if the print result of your Photo Album didn’t meet your expectations. As per our Satisfaction Promise we are happy to look into this further for you.

Satisfaction Promise - https://www.milkbooks.com/satisfaction-promise/

One of our team have sent you an email to gather more information.

Kind regards,
The MILK Books Team


Rated 5 out of 5 stars

Overall we had an excellent experience…

Overall we had an excellent experience working on our wedding album.
- High degree of great options and flexibility in choosing the album, material, text, etc.
- Very user friendly DIY approach for developing the layout.
- High quality printing.
- On time delivery.

Date of experience: April 12, 2024